Russ brought years of warehouse and inventory management to our crew. His calm and steady operations handling style keeps the rest of our team on an even keel. Russ is a technology enthusiast and DIYer with a passion for tinkering, always seeking new experiences and tackling hands-on projects. When not immersed in tech or building something new, Russ enjoys hiking, camping, and embracing the challenges of the great outdoors. A dedicated softball player, he thrives on teamwork and the thrill of competition.
Isa sounds excited about even the most common of technical queries. His eagerness to take on new projects and learn new skills seems boundless. When he is excited, he often talks with his index finger pointing up in the air. He is the only one at UTS who can challenge the captain at AOE2.
Alex joined the UTS as a savvy intern with “the knack”. He quickly blossomed into an energetic genius who can configure IPSecs in his sleep. On his free time, Alex is engaged with creating music, moonlights as a DJ, and dreams of a world where he does not have to own a car.
Raul is is a natural puzzle-solver, which combined with his tech support and networking experience, yields excellent solutions for any tech problems. His background is in 8 years of heading the IT department at government municipal site encompassing over 6000 nodes, across 120 sites, on a shoestring budget. Sometimes he likes to disconnect from the tech world and go camping to remote sites with no phone signal. He is a devoted father, an avid soccer fan, a pool shark, and a gamer.
Alex is a dedicated IT professional, with more than 8 years of experience under his belt. With expertise in network administration, servers, tech support and maintaining robust IT infrastructures that drive business to success. Over the years, he has checked all the dots to be an excellent team player, helpful co-worker and a great friend. He is passionate about technology in general, always trying to stay ahead of new technological advancements to deliver the best innovative solutions.
Beyond his professional achievements, Alex enjoys all types of gaming, outdoor sports (Soccer, running marathons and CrossFit training) and going out with his friends. He is not the typical “IT Guy” Stereotype.
Eric is always excited to be on-site. The opportunity to marry physical and digital work together entertains him endlessly to the point that he sometimes forgets to come back to the office. Whether it’s crawling through a cobwebbed labyrinth of ethernet cables or delving into ancient forums to find answers to obscurely specific issues, he’ll think on his feet and use every last ounce of energy to get it done. Once a boxing coach and WISP network technician, he finds great joy in punching out problems plaguing users and seeing red dots turn green.
Brian is a lifelong builder of everything, from computers to homes he is always seeking new challenges. His goal is to wear many hats and expand his skills across diverse fields. With extraordinary attention to detail, no research task is beyond his prowess and every project is bullet-pointed and organized into spreadsheets. Outside of work, he enjoys reading and painting maps for strategy games, combining creativity with strategic thinking. Always driven to learn and innovate, he embraces new opportunities for growth.
Kyle came to UTS to learn the world of IT from scratch and read the bible-sized study guides alongside helping out with real world IT projects. He passed all of his certifications exams and now splits his time between UTS and an in-house Sys-Admin job at a local HVAC distributor.
Ben does things most of us can only vaguely think about. With his keen understanding of complex networking problems paired with his ability to write and diagnose code, he explores technical conundrums like a modern-day Sherlock Holmes. But beyond his technical skills, Ben has stepped up to leadership by mentoring his co-workers, contributing to procedure design, taking on project management and business development. In his spare time Ben likes to work on cars, play video games, and solve ‘hack the box’ puzzles. He dreams of one day living deep in the forest, in a log cabin, heated by firewood, and connected to a fiberoptic internet backbone.
Our fearless leader has been at the helm of this ship of his own making for 23 years. This old war horse hides many battle scars of wars long forgotten. But despite his age, his keen spider senses sometimes have him rushing on deck to steer the ship clear of submerged reefs and put them safely astern. In his free time Tyson enjoys alpine skiing, remodeling his house, woodworking, sailing, motorcycling, metalwork, and blacksmiting.
Hunter is our spirit animal. When not eating, begging for treats, or sniffing around, he can be found sleeping, usually in a hall or doorway.
Our customers should note the utter absence of non-technical staff who are so prevalent at virtually every other MSP. We pride ourselves on being a technical support firm that is ran by technicians and feel that this lack of baggage makes a colossal paradyme shift in the way that we do things and the level of expertise that we can provide to our customers.
Due to a lack of a sales department, our annual Promotion & Advertisement budget averages at less than half of our beer budget and we’ve grown from a one-man show running from an attic, to supporting thousands of users and over 100 clients, mostly on referrals and word-of-mouth.
